Privacy Policy

1. Information We Collect

Information You Provide Voluntarily

Contact Information: Name, email address, and location (State/Province) when joining our waitlist.

Health Interests: Specific areas of interest you select to help us match you with appropriate services when our platform launches.

Information Collected Automatically

Technical Data: IP address, browser type, device information, and usage patterns through cookies and similar technologies.

Analytics Data: Pages visited, time spent on pages, and navigation patterns to improve our services.

Categories of Personal Information We Collect

2. How We Use Your Information

We use the information we collect to:

• Maintain our waitlist and notify you about our 2026 platform launch
• Match you with appropriate services based on your health interests
• Send content and updates about our services
• Improve our website functionality and user experience
• Comply with legal obligations

3. Third-Party Service Providers

We partner with trusted third-party services to operate our website:

HubSpot (CRM & Email Marketing)

• Securely stores your contact information and health interests
• Manages email communications about our launch and educational content
• HubSpot's privacy practices are governed by their privacy policy

Meta Pixel (Analytics & Advertising)

• Tracks how visitors interact with our Site
• Enables us to reach individuals who may benefit from our services through targeted advertising
• Meta may collect information to provide measurement services and display relevant ads
• We do not share specific health condition tags with Meta for advertising purposes

4. Processing of Sensitive Health Information

Your Explicit Consent

By selecting specific health interests on our forms, you provide explicit consent for EDSConnective to process this data for the purpose of:

• Identifying appropriate services for your needs
• Preparing for our platform launch in 2026
• Providing relevant educational content

Our Commitments

• We do not sell your information to third-party data brokers
• We do not share specific medical condition identifiers from HubSpot with Meta or other advertising platforms
• Your health interests are stored securely and accessed only by authorized personnel

5. Data Sharing and Disclosure

We may share your information in the following circumstances:

• Service Providers: With third-party vendors who assist in operating our Site and services (e.g., HubSpot, Meta)
• Legal Requirements: When required by law, subpoena, or court order
• Business Transfers: In connection with a merger, acquisition, or sale of assets (you will be notified via email)
• With Your Consent: When you explicitly authorize us to share your information

We do not sell or rent your personal information to third parties.

6. Your Rights and Choices

You have the following rights regarding your personal data:

Email Communications

Unsubscribe from our mailing list at any time using the "Unsubscribe" link in any email.

Cookie Management

• Configure your browser to refuse cookies or alert you when cookies are being sent
• Use "Do Not Track" signals (though not all browsers support this)
• Opt out of Meta's interest-based advertising through your Facebook Ad Settings

Access, Correction, and Deletion

• Request a copy of the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal retention requirements)

To exercise these rights, contact us at: hello@edsconnective.com

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your information based on the following timelines:

Pre-Launch Waitlist Data

• Contact Information & Health Interests: Retained until you request deletion
• Technical & Analytics Data: Retained for up to 24 months for security and improvement purposes

General Retention Principles

We retain information as long as necessary to:

• Fulfill the purposes outlined in this Privacy Policy
• Comply with legal obligations (tax, accounting, healthcare regulations)
• Resolve disputes and enforce our agreements

Deletion Requests: If you request deletion, we will remove your information from active systems within 30 days unless retention is required by law. Some information may remain in backup systems for up to 90 days before permanent deletion.

9. Services Disclaimer

Pre-Launch Status

Information collected on this Site is solely for building a waitlist for our upcoming virtual health platform. Submission of your information does not:

• Establish a provider-patient relationship
• Constitute medical advice or diagnosis
• Guarantee acceptance onto our platform

Future HIPAA Compliance

Once our services become available, all patient health information will be handled in strict accordance with the Health Insurance Portability and Accountability Act (HIPAA) and other applicable healthcare privacy laws.

10. Children's Privacy

Our Site is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. International Users

EDS Connective is based in the United States. If you access our Site from outside the United States, your information may be transferred to, stored, and processed in the United States. By using our Site, you consent to this transfer.

12. United States Privacy Rights

State-Specific Privacy Rights

If you are a resident of California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, or Virginia, you may have specific rights under your state's privacy laws.

Your rights may include:

• Right to Know: What personal information we collect and how we use it
• Right to Access: Request a copy of the personal data we hold about you
• Right to Correct: Request correction of inaccurate information
• Right to Delete: Request deletion of your personal information (subject to legal retention requirements)
• Right to Opt-Out: Opt out of the sale or sharing of personal information for targeted advertising
• Right to Non-Discrimination: You will not receive discriminatory treatment for exercising your privacy rights

How to Exercise Your Rights

To exercise any of these rights, please contact us at hello@edsconnective.com with "Privacy Request" in the subject line. We will verify your identity and respond within the timeframe required by applicable law (typically 45 days).

California "Shine The Light" Law

California residents can request information about whether we have disclosed personal information to third parties for their direct marketing purposes. We do not sell or share your personal information with third parties for their direct marketing purposes.

Do Not Sell or Share My Personal Information

We do not sell your personal information. However, we use third-party analytics and advertising tools (like Meta Pixel) which may be considered "sharing" under some state laws. You can opt out of this tracking through your browser settings or by contacting us.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. We will notify you of material changes by:

• Updating the "Effective Date" at the top of this page
• Sending an email notification (for significant changes)

We encourage you to review this policy regularly.

14. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us: