Real people. Real experiences. Real stories.
We know that choosing where to seek answers about your health is an important decision. At EDS Connective, we’re committed to making clinical diagnostic evaluations for hypermobile Ehlers-Danlos syndrome (hEDS) and hypermobility spectrum disorders (HSD) more accessible and affordable.
But don’t just take our word for it. Hear directly from people who have used EDS Connective and learn about their experiences with our virtual health platform.
Live Trustpilot rating
Every person’s journey with hypermobility is different. Some have spent years searching for answers, while others are just beginning to explore whether hEDS or HSD might explain their symptoms. We’re grateful to the people who have chosen to share their experiences with EDS Connective.
I would 100% recommend EDS Connective. The whole process has been so positive and easy. It did feel like someone was listening. Finally.
— Shawnda
Shawnda received a complimentary evaluation through EDS Connective.
Very validating. Like a weight lifted off my shoulders. Feeling believed. I cried.
— Cassie
This customer received a discounted evaluation as part of the Early Access program.
I'm so grateful that this service has been made available to a patient population struggling to be seen. We needed you. I needed you. Thank you so much.
— Amy
This customer received a discounted evaluation as part of the Early Access program.
Very positive experience. This organization cares, will listen and take people seriously. Appreciate that money will be invested back into EDS [research].
— Megan
This customer received a discounted evaluation as part of the Early Access program.
I was skeptical at first because that's a good chunk of change for me right now. But I'm glad I took the risk, EDS Connective made the process very simple, and it was worth every penny to get in touch with doctors who actually know these conditions.
— Marisa
This customer received a discounted evaluation as part of the Early Access program.
It was very easy, very convenient. No driving to a doctors office and taking time off work. Clear and concise language with communicating. And affordable.
— Ileana
This customer received a discounted evaluation as part of the Early Access program.
It was a huge relief to get the results. It felt very validating, and has left me feeling optimistic going forward that I may be able to get better care.
— Lacey
This customer received a discounted evaluation as part of the Early Access program.
I think this company is amazing and giving people who are housebound and bed bound a fighting chance for answers [when] they cannot travel for an evaluation.
— Abby
This customer received a discounted evaluation as part of the Early Access program.
Great process, quick and easy, validating, and easy access to diagnosis for hEDS is so important and I'm very thankful to the creators of this organization.
— Heather
This customer received a discounted evaluation as part of the Early Access program.
I felt extremely validated. It feels nice to finally have confirmation on something that [I've] been suspecting for years.
— Remi
This customer received a discounted evaluation as part of the Early Access program.
The process is extremely easy. The doctors are quick to respond and evaluate your case. All of the paperwork is extremely detailed and leaves you with little to no questions.
— Kayla
This customer received a discounted evaluation as part of the Early Access program.
SO good. I feel so affirmed in all my fatigue and injuries and pain.
— Andraya
This customer received a discounted evaluation as part of the Early Access program.
Yes, I totally recommend it. It is not cheap, but my credit card was ready.
— Deborah
This customer received a discounted evaluation as part of the Early Access program.
Testimonials reflect individual experiences. Results and experiences may vary.
We believe transparency matters, especially when it comes to your health.
That’s why we make it easy to explore reviews of EDS Connective on Trustpilot, an independent consumer review platform.
Read firsthand feedback about the evaluation experience, communication with physicians, and what users thought of the process.
Live Trustpilot rating
We created EDS Connective to help remove some of the barriers people face when seeking an evaluation for hEDS or HSD. Our virtual health platform was designed with accessibility, convenience, and a thorough clinical evaluation process in mind.
You know your body and medical history best. Our comprehensive intake gives you the opportunity to share your symptoms, experiences, and relevant health history in detail.
The asynchronous telehealth format allows you to communicate with your evaluating physician through secure messaging, photos, videos, document uploads, and voice recordings, as appropriate. You’re not limited to a short live video appointment window.
EDS Connective facilitates access to independent, licensed physicians who receive focused education on evaluating hEDS and HSD.
Our streamlined process allows eligible users to receive evaluation results in as little as 3-5 days, without referrals or travel required.
You can continue communicating with your evaluating physician through the secure platform for up to 30 days after your encounter.
Yes. EDS Connective is a patient-founded virtual health platform that facilitates access to independent, licensed physicians trained in diagnostic evaluation of hypermobile Ehlers-Danlos syndrome (hEDS) and hypermobility spectrum disorders (HSD). Our mission is to help make the diagnosis process more accessible, affordable, and convenient.
Yes. Testimonials featured on our website are shared with permission from people who have used EDS Connective. You can also read reviews on Trustpilot, an independent consumer review platform where people can share their experiences. Trustpilot maintains its own review policies and verification processes.
Some of the people featured on this page may have received a discounted or complimentary evaluation as part of our Early Access program, financial assistance program, or other programs; where applicable, this is noted on each testimonial. We ask users to provide feedback about their experience through EDS Connective surveys; these requests are sent after discounts are applied. We share quotes only with their written permission. Reviews on Trustpilot are not incentivized financially, and are posted on that independent platform where you can read all of them, including critical ones.
Your evaluation is completed by an independent, licensed provider through an asynchronous telehealth platform, which means it is not a live video or phone visit. We understand that some people prefer a live, face-to-face appointment. Instead, you communicate with your provider through secure messaging, photos, videos, document uploads, and voice recordings, as appropriate, and you can continue communicating with them for up to 30 days after your encounter.
No. Your evaluation and results come from an independent, board-certified provider in our network, not from artificial intelligence.
More answers on our FAQ page
Have additional questions? Visit our Frequently Asked Questions page to learn more about the evaluation process, pricing, and what to expect.
Your story deserves to be heard.
Whether you’ve been searching for answers for years or are just beginning to explore hEDS or HSD, EDS Connective helps make clinical evaluations more accessible.
Get answers in days, not decades.
EDS Connective facilitates access to independent licensed physicians and does not provide ongoing medical care. Evaluation outcomes vary. Additional testing or in-person evaluation may be recommended.
